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Privacy Policy

Instructions

Kalaksh Technologies Private Limited Privacy Policy

Effective as of 04 April, 2025

KALAKSH TECHNOLOGIES PRIVATE LIMITED (the “Company”) is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service

For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at www.kalaksh.com. “Service” refers to the Company’s product and services accessible through www.lumosai.social, enabling users to utilize tools and features designed to enhance their social media presence. The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of our Site or our Service.

By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use (found here: www.kalaksh.com/Terms & Conditions, and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.

The sources from which information can be collected include:

For an easier reading of this policy, the Website, Applications and Platforms will together be referred to as the 'Services'.

INFORMATION WE COLLECT

We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email and phone number, which you submit to us through the registration process at the Site.

1.) Information collected via Technology

To activate the Service, you do not need to submit any Personal Information other than your email address. To use the Service thereafter, you do not need to submit further Personal Information.However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.

2. Information you provide us by registering for an account

In addition to the information provided automatically by your browser when you visit the Site, to become a user to the Service you will need to create a personal profile. You can create a profile by registering with the Service and entering your email address, and creating a user name and a password. By registering, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy. The information collected by the Services may include your full name , credit, debit card details, email address, phone number and other such information present on the social networking platform through which you have subscribed to the Services. We may also collect the information you submit during registration, and administration and personalization of user experience (e.g. location, zip code etc.).

3. Children’s Privacy

The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. We encourage parents and guardians to monitor their children’s online activities. If you believe we have collected such information, please contact us at hello@kalaksh.com .

4. Information you provide us through Customer support inquiries and requests

We may also obtain your information when you access and use the Services and/or from your customer support inquiries and requests. Our servers may automatically record your log data (information that your browser sends when you access a website or application on the Internet). The log data may include your IP address, type of browser, the webpages you visited, time you spent on the pages, your search content and other such information. The intention behind collecting this data is to improve our Services and deliver enhanced user experience.When you use a social media platform or third-party platform/service to access the Services, or connect to a third party platform, service or network through the Services, you are granting us permission to collect, store and use any and all the data you consented the social media site or third-party platform could provide to us through the site’s or third-party platform’s Application Programming Interface (API) and according to your settings on the particular social network or third-party platform. Your agreement is binding from the time you connect with the social network or third-party platform/service through the Services, and/or when you access the Services or allow the Services to acquire your information via a social network or third-party platform/service. We may also obtain or collect information about you from other app users. The information will be used to help you connect with users and vice versa.

Use of Information

Kalaksh may use the information for the following general purposes:

All correspondence pertaining to (1) and (2) above will occur through emails, text messages, or notifications via the Services or your social media pages.

We may use third-party services to carry out certain functions on our behalf. The functions may include removing duplicate user information, analyzing data and conducting user and/or marketing analysis. The use of your personal information will be limited to performing such functions and shall not be used for other purposes. We may also share aggregate, non-identifiable user statistics with our affiliates and partners only. By providing information to Kalaksh at the time of registration, you are granting us permission to use your information for the purposes thus entailed.

HOW WE USE AND SHARE INFORMATION

Personal Information:

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.

We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.

Non-Personal Information:

In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion. In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.

Regardless of any statement in the Privacy Policy to the contrary, we may share information you have provided us or we have collected about you:

HOW WE PROTECT INFORMATION

We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.

YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. We may send you administrative emails including, for example, periodic updates to our Privacy Policy.

CHANGING OR DELETING INFORMATION, AND RETAINING DATA

We will store and use your information to meet our legal obligations, execute our agreements, and settle disputes. As a registered user of the Website, you may access, modify, delete or update the information you have submitted to us by emailing us at hello@Kalaksh.com. We will store your information for the time your account is active and in order to provide the Services. If you wish to cancel your account or discontinue using the Services, please contact us at hello@Kalaksh.com.

LINKS TO OTHER WEBSITES

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

INTERNATIONAL TRANSFERS

We may transfer, store and process any information we collect from you in servers located outside your state, province or country, or other jurisdiction whose privacy laws may be different and less protective as those in your jurisdiction. By using the Services, you will be consenting to the transfer of information to such facilities and third parties as indicated in this Privacy Policy.

CHANGES TO OUR PRIVACY POLICY

Kalaksh Technologies reserves the right to replace or modify the Privacy Policy at any time. You can access the most recent version of the Privacy Policy at Kalaksh.com/Privacy Policy. We encourage you to visit the Privacy Policy periodically to review changes. When you continue using the Services after changes to the Privacy Policy have been posted, it marks an acceptance of the changes.

COMMUNICATION WITH YOU

When necessary, we will send you Services-related announcements. Such announcements include notifying you about temporary suspension of Services for the purposes of maintenance, and will be communicated to you by email and/or text message and/or message via the Services. You may not opt-out of these non-promotional announcements, as they may be critical to providing continual support with regard to the Services.

CONTACT US

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to hello@kalaksh.com. Last Updated: This Privacy Policy was last updated on 04 April, 2025.